Privacy Notice

Who we are

This website is operated by NEOS Supply Solutions Limited, a general supplies, procurement and sourcing company based in Uganda.

Information we collect

When you submit an enquiry, quotation request or sourcing request, we collect the information you choose to provide. This may include your name, organisation, email address, telephone number, customer type, product requirements, quantities, delivery location, timeline and any document you attach.

How we use it

We use this information only to review and respond to your enquiry, prepare quotations, and communicate with you about your request and any resulting order.

Sharing your information

We do not sell your information. Form submissions are delivered to us through a form-handling service, which processes the data on our behalf. Where sourcing a product requires it, we may share relevant product requirements with potential suppliers; we share your personal contact details only where needed to fulfil your request.

How long we keep it

We keep enquiry information only for as long as needed to respond to you, manage any resulting business relationship, and meet legal or accounting obligations.

Your rights

You may ask to access, correct or delete the personal information we hold about you, or object to its use. To make a request, please contact us through our general enquiry form.

Changes to this notice

We may update this notice from time to time. The current version is always available on this page.